Privacy policy of Francheezer.com

I. How Francheezer uses your personal data

Francheezer may use your personal data for the following purposes

(1) Publish and manage your opinions and/or comments left on the website
(2) Send you our newsletter, if you have subscribed to it
(3) Respond to your contact request made from our website

The processing of your personal data is carried out for the purpose of pre-contractual contact and is based on your consent to be contacted in order to discuss our offers and obtain a quote. You may withdraw this consent at any time and request that we delete your information and stop contacting you.

The processing of your personal data for the purpose of sending you our newsletter is, however, based solely on your consent to receive our newsletter, which you may withdraw at any time.

II. How Francheezer shares your personal data

Within Francheezer, and with regard to each processing purpose, your personal data is collected, processed and stored by Francheezer's authorised personnel, solely within the scope of their respective competences, and in particular by the customer service, marketing and IT departments.

We do not share personal data with other companies, organisations and individuals unless one of the following circumstances applies:

(1) Sharing with Prior Consent: After obtaining your consent, Francheezer will share the information you have authorized with the specific third parties or categories of third parties identified at the time your consent was obtained.

(2) Sharing with our service providers: Francheezer may also disclose your information to companies that perform services for us or on our behalf. These service providers include companies that provide IT services such as our web hosting or email delivery service provider, delivery services for our products, or that perform marketing activities on our behalf. These service providers may use your information only for the purpose of providing services to you on behalf of Francheezer.

(3) In fulfillment of a legal obligation, sharing in accordance with laws and regulations: Francheezer, may share your information as required by laws and regulations, in order to resolve legal disputes, or as required by judicial or administrative authorities under the law.

Francheezer will ensure the lawfulness of any sharing of personal data by entering into data processing agreements with companies with whom your personal data is shared, obliging them to comply with this privacy policy and to take appropriate security and confidentiality measures when processing personal data.

III. How Francheezer protects your personal data

Francheezer takes the security of your personal data very seriously and has adopted industry standard practices to protect your personal data from unauthorised access, disclosure, use, modification, damage or loss.

We have also taken the necessary precautions to ensure the security and confidentiality of the data, and in particular to prevent it from being distorted, damaged or communicated to unauthorised persons.

Francheezer also adopts the following organisational measures:

(1) We take reasonable and practicable steps to ensure that the personal data collected is as minimal and relevant as necessary for the purposes for which it is processed.

(2) We retain your personal data for the period of time that is strictly necessary for the purpose of the processing, unless the retention of your data is required or permitted by law. For example, we retain data relating to the fulfilment of your orders for the period required by law for the retention of accounting records, i.e. a maximum of 10 years from the relevant exercise.

(3) We deploy access control mechanisms to ensure that only authorised personnel can access your personal data.

In the event of a personal data breach, Francheezer will comply with the legal and regulatory requirements applicable to the notification of personal data breaches to the relevant supervisory authorities and/or data subjects.

IV. Where Francheezer hosts and transfers your personal data

Your personal data will be hosted by our hosting company, Infomaniak, located in Switzerland.

Some of the third parties to whom we disclose your personal data are located in countries outside the European Union, including Switzerland.

Where products available for sale on the website are delivered by resources located in countries outside the European Union, we may transfer your personal data to those countries. It may also happen that service providers access your data on our behalf to provide a specific service and are located in countries outside the European Union.

Where such transfers exist, we ensure that such transfers of personal data are regulated in accordance with applicable law to ensure an adequate level of data protection, either through an adequacy decision of the European Commission or through legal instruments such as data transfer agreements incorporating the European Commission's Standard Contractual clauses.

If you have any queries about our recipients and transfers of data outside the European Union, please contact us at the addresses set out in the "How to contact us" section below.

V. How you can manage your rights regarding your personal data

You have the right to access, rectify, delete, limit and object to the processing of your personal data, as well as the right to define directives concerning the fate of your data after your death and the right to the portability of your personal data.

You may contact us at any time at the addresses indicated in the "How to contact us" section below in order to exercise your rights with regard to personal data in accordance with the applicable regulations.

You must indicate which right you wish to exercise and all the details necessary for us to respond to your request.

These rights are exercised under the conditions laid down by the applicable regulations.

- The access right means that you can ask us at any time to tell you whether we are processing personal data about you and, if so, what personal data is involved and the nature of the processing.

- The right of rectification means that you can ask us to rectify your personal data if they are inaccurate. You may also request that your personal data, if incomplete, be completed insofar as this is relevant to the purpose of the processing in question.

- The right to erasure means that you can ask for your personal data to be deleted, for example, when :

(i) Their retention is no longer necessary for the purposes for which they were collected;

(ii) Your personal data is processed on the basis of your consent, you wish to withdraw that consent, and there is no other legal basis for processing;

(iii) You have objected to the processing of your personal data and therefore wish it to be deleted;

(iv) Your personal data has been unlawfully processed;

(v) Your personal data must be deleted to comply with a legal obligation under European Union law.

- Le droit à la limitation signifie que vous pouvez nous demander de procéder à la limitation du traitement de vos données personnelles :
(i) Where you challenge the accuracy of your personal data for a period of time that allows us to verify the accuracy of your personal data;
(ii) If, following a processing operation established as non-compliant, you prefer the restriction of the processing operation to the complete erasure of your personal data;
(iii) when we no longer need your personal data for the purposes of processing, but it is still necessary for the establishment, exercise or defence of legal claims;
(iv) When you have objected to the processing of your personal data and you wish to limit the processing for a period that allows us to verify whether the legitimate reason you invoke is justified.

The limitation of processing means that the processing of your personal data will only involve the storage of your corresponding personal data.

We will then carry out no further operations on the personal data in question.

- The right to object means that you may object to the processing of your personal data, where such processing is based on the pursuit of Francheezer's legitimate interests. The right to object is exercised provided that you can demonstrate a legitimate reason relating to your particular situation. We will then cease the processing in question unless there are compelling legitimate grounds for continuing it in accordance with the applicable regulations.

- The the right to define directives concerning the fate of your data after your death allows you to make known your instructions concerning the conservation, deletion and communication of your personal data after your death.

- The portability rights means that you can ask us, under the conditions laid down by the applicable regulations, to receive your personal data in a structured, commonly used and machine-readable format, and to transmit it to you, or to ask us to transmit it directly to a third party of your choice where this is legally and technically possible.

Where we process your personal data on the basis of your consent, you have the option of withdrawing your consent at any time by contacting the addresses indicated in the "How to contact us" section or by clicking on the unsubscribe link in each of our communications.

However, the withdrawal of your consent does not affect the validity of the processing carried out prior to that withdrawal.

VI. Updates to this privacy policy

Francheezer reserves the right at any time to modify or update, in whole or in part, this privacy policy, due to changes in the regulations applicable to the protection of personal data or the data processing carried out.

Any substantial change to the confidentiality policy will be notified to you by e-mail when you have provided us with a valid e-mail address and will be published on the website.

We recommend that you regularly read this privacy policy so that you are fully aware of our commitments in terms of security and protection of your personal data.

VII. How to contact us

If you have any questions, comments or suggestions, please contact us by visiting the contact us page or by submitting them to info@francheezer.com.
Or by post to Francheezer Sàrl, Rue de Rive 4, 1204 Geneva, Switzerland.

If you are not satisfied with Francheezer's response to a request to exercise your rights in accordance with Article V above, or if you wish to report a breach of the applicable data protection regulations, you have the right to lodge a complaint with the data protection authority of the country in which you usually reside or work.